Privacy Policy

Effective Date: August 19, 2026

Elkhorn Custom Apparel ("Elkhorn Custom Apparel," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide to us.

This Privacy Policy explains what information we may collect through our website and services, how we use that information, and the circumstances under which we may share it.

By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with Elkhorn Custom Apparel, we may collect information such as:

Your name
Billing and shipping information
Email address
Telephone number
Business or organization information
Account login information
Information you provide when requesting a quote or placing an order
Artwork, logos, photographs, or other files you upload or provide to us
Communications and correspondence you have with us
Information necessary to process and fulfill your orders

When you make a purchase, payment information may be collected and processed by our payment-processing providers. We do not need to retain or have access to your full payment card information in order to process your order.

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring website, pages viewed, and information about how you interact with our website.

How We Use Your Information

We use the information we collect to operate our business and provide our services, including to:

Process and fulfill orders
Produce and ship custom apparel and other products
Respond to questions, requests, and customer service inquiries
Prepare quotes and communicate about orders
Maintain customer accounts
Process payments
Communicate with you about your orders or our services
Send promotional or marketing communications when you have requested or permitted them
Improve our website, products, services, and customer experience
Prevent fraud, misuse, or unauthorized activity
Comply with applicable laws and legal obligations

We do not sell your personal information as part of our ordinary business operations.

Customer Artwork and Order Information

When you provide artwork, logos, photographs, names, or other information to us for the purpose of creating a custom order, we use that information to provide the requested products and services.

We may retain customer-provided artwork and order information as reasonably necessary for order records, reorders, customer service, accounting, and business operations.

You are responsible for ensuring that you have the appropriate rights and permissions to provide artwork, logos, photographs, names, or other materials to us for production.

When We Share Information

We may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

These may include:

Payment processors
Website and e-commerce service providers
Shipping and fulfillment providers
Production or service partners
Website analytics and technology providers
Email and communication service providers
Professional service providers such as accountants, attorneys, or other business advisors

These providers receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when we believe disclosure is necessary to comply with a legal obligation, respond to lawful requests, protect our rights or property, prevent fraud or abuse, or protect the safety of our customers, employees, or others.

If Elkhorn Custom Apparel is involved in a merger, acquisition, sale of assets, or other business transfer, customer information may be transferred as part of that transaction.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, maintain sessions, remember preferences, understand website usage, and improve the customer experience.

Third-party services used by our website may also use cookies or similar technologies for purposes such as analytics, security, payment processing, advertising, or other functionality.

You can adjust your browser settings to block or delete cookies. Some website features may not function properly if cookies are disabled.

Because the specific technologies and third-party services used by our website may change over time, this policy is intended to describe their general use rather than provide an exhaustive list of individual cookies.

Marketing Communications

If you choose to receive marketing communications from Elkhorn Custom Apparel, you may unsubscribe at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

We will continue to send transactional or service-related communications when necessary to fulfill an order or provide requested services.

Information Security

We take reasonable measures to protect the personal information we maintain from unauthorized access, use, or disclosure.

However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or by third-party service providers.

Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. Those websites and services have their own privacy practices and policies.

This Privacy Policy applies to Elkhorn Custom Apparel's website and services and does not govern the privacy practices of independent third parties. We encourage you to review the privacy policies of third-party services before providing them with personal information.

Children's Privacy

Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe that a child has provided personal information to us without appropriate parental consent, please contact us so that we can review and address the situation.

Accessing or Updating Your Information

If you believe the personal information we have about you is inaccurate or you would like to request an update, please contact us.

We will make reasonable efforts to respond to requests to access, correct, or update personal information, subject to applicable legal requirements and reasonable verification of your identity.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our business, website, services, or legal requirements change.

When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this page periodically for the most current version of our Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how Elkhorn Custom Apparel handles your information, please contact us at:

Elkhorn Custom Apparel
Baker City, Oregon
Email: elkhorncustomapparel@gmail.com